Purpose
Here is how we ensure that our volunteer work is safe, well‑managed, low‑risk, and aligned with Council standards.
1) Safety & Compliance
- RAMS: We use a standard Risk Assessment & Method Statement for every task (planting, watering, litter‑picking). Copies shared in advance on request.
- Lead on site: Named Team Lead at every session to brief volunteers, manage sign‑in/out, and stop work if conditions are unsafe.
- PPE: Hi‑vis, gloves, eye protection as required. Cones/A‑frames used to mark work areas on pavements.
- Working at height: No ladders above bracket height without prior agreement. Basket installs follow Council spec and load ratings.
- Utilities/sightlines: We avoid covers, tactile paving, crossing points. Nothing placed where it narrows accessible routes or impedes visibility.
2) Watering & Drought Plan
- Rota: Published watering rota with backups. Early‑morning/late‑evening rounds in hot spells.
- Sources: Use approved taps/standpipes only. Bowser loan if available during heatwaves.
- Contingency: 48‑hour hot‑spell trigger → extra round; moisture crystals/mulch used to reduce demand.
3) Maintenance Standards & Response Times
- Adopted planters: We take full responsibility for any planters we adopt.
- Standard: Well‑filled, litter‑free, no trip hazards; deadheading as routine.
- Fix times: Minor issues: within 72 hours. Major/unsightly: within 7 days (or we request Council help).
- Seasonal plan: Clear schedule for refresh (spring/summer/winter) and bulbs in autumn.
4) Accessibility & Public Realm
- Minimum clear widths maintained (as advised by Council) on all pavements.
- Temporary works: Cones/barriers set out; tools kept off walkways; no trailing hoses without a spotter.
- Equality focus: We actively design to reduce clutter and keep desire lines open.
5) Permissions & Assets
- Hanging baskets/brackets: Installed only with written permission and to Council‑approved specs (height, fixings, load).
- Street furniture/tubs: Locations pre‑agreed on a map with pavement widths noted.
- Branding: Use of Edinburgh Living Landscape or Council marks only with permission.
6) Waste, Clean‑up & Vandalism
- Green waste: Bagged and stored neatly for uplift or removed by us if agreed.
- Litter: Sites left cleaner than found; end‑of‑session sweep.
- Damage/vandalism: Logged with photos; make‑safe same day; replacement coordinated with Council/contact.
7) Volunteer Management & Safeguarding
- Briefing: 2‑minute toolbox talk each session (manual handling, hose awareness, public interaction).
- Records: Sign‑in/out, incident/near‑miss log, and named first‑aider if required.
- Youth/Groups: Additional supervision ratios followed.
8) Communications & Reporting
- Single point of contact: One named coordinator (+ deputy) for Greenspaces.
- Updates: Monthly photo + two‑line update on activity and any issues.
- Complaints: We acknowledge within 48 hours and coordinate with Council to resolve.
9) Insurance & Liability
- Cover: Public liability/volunteer insurance in place for all organised sessions; certificates available on request.
- Inductions: New volunteers briefed before participation.
10) Monitoring & Value
- Simple measures: planter survival, bloom days, pollinator presence, trader feedback, before/after photos.
- Quarterly review: 20‑minute check‑in to share results and unblock issues.
Pilot Details (to be completed jointly)
- Sites: ______________________________________
- Start date: __________ 90‑day review: __________
- Council contact: __________________ CiB lead: __________________
We aim to do the legwork, reduce complaints, and deliver visible wins—safely and reliably—so Greenspaces can focus resources where they’re most needed.
